Terms & Conditions:

Steele Fortress is an online shop based in Wiedlisbach / Switzerland.

 

Switzerland & Liechtenstein

I. In General:

All orders must be paid in advance. We send a confirmation first. After we got your payment we will send out your order. Nothing changed for all customers we made business in the past.

II. Shipping & Handling:

Shipping & handling fees are depending on parcel size and weight. All prices include shipping, handling and any account fees.

1. CD’s , 7”-Singles and Tapes, 1 DVD (max. height of 2cm!)

  • CHF 2.50 / 1 item
  • CHF 3.50 / 2 items
  • CHF 5.50 / 3 items
  • CHF 6.50 / 4 items
  • CHF 8.00 / 5 items and more

2. Vinyl records, Videos, T-Shirts, DVDs etc.

  • CHF 8.00

 

Europe & Overseas

I. In General:

All orders must be paid in advance. We confirm your order first. After we got your payment we will send out your order. Nothing changed for all customers we made business in the past.

II. Currency:

All prices are stated in Swiss Francs (CHF), EUR and US$. If there are high price fluctuations we calculate the amount at the current rate. Please let us know when ordering what currency you prefer to pay in. We only accept CHF, EURO and US$!

III. Method Of Payment:

Please let us know when ordering what method of payment you prefer and what currency you want to pay in.

Cash

Please note: If you send cash in a letter even it’s registered, it’s you who will be responsible if a letter gets lost or it’s no money inside the envelope!

Bank Account

Payments to our bank account are possible:

Volksbank 79098 Freiburg / Germany

IBAN: DE33680900000020228300

BIC: GENO DE 61 FR1

Please make all bank transfers payable to Reto Henny (not Steele Fortress Records !!)

PayPal

Payment through PayPal are possible (please add 5% of total amount). We accept CHF, EUR and US$. We only send parcel as registered mail when paying via PayPal. So, you have to add CHF 6.00 (about EUR 5.50) for registered mail rate even you only buy 1 CD.
PayPal user-id: rhenny@gmx.ch

IV. Shipping & Handling:

Shipping & handling fees are depending on parcel size and weight. All parcels will be sent out as economy mail. There is no insurance or registration of parcels we send out. If you prefer to get your stuff as registered mail, please add a fee of CHF 6.00 (ca. EUR 5.50). A registration is recommended for France, Italy, Greece and East European countries. We are not responsible for any lost parcels.

Shipping from Germany

Approx. 8 up to 10 times a year we are also able to send any orders from Germany which can be cheaper than from Switzerland so far. If your order isn't in hurry this could be a quite resonable choice. Along with the Swiss postage rates we also declare (if it makes sense!) a shipping option from Germany with your order.

Shipping costs from Switzerland to Europe:

1. CDs, 7”-Singles and Tapes, DVDs

  • CHF 5.00 up to 100 grams (e.g. without jewel case)
  • CHF 9.00 up to 250 grams (1-2 CDs or 1 DVD)
  • CHF 15.00 up to 500 grams
  • CHF 20.00 up to 1 kg
  • CHF 33.00 up to 2 kg
  • more than 2 kg ask/see confirmation

2. Vinyl records, Videos, T-Shirts etc.

  • CHF 15.00 up to 500 grams
  • CHF 20.00 up to 1 kg
  • CHF 30.00 up to 2 kg
  • more than 2 kg ask/see confirmation

Shipping costs from Switzerland to the rest of the World:

1. CDs, 7”-Singles and Tapes, DVDs

  • CHF 7.00 up to 100 grams (e.g. without jewel case)
  • CHF 11.00 up to 250 grams (1-2 CDs or 1 DVD)
  • CHF 20.00 up to 500 grams
  • CHF 33.00 up to 1 kg
  • CHF 45.00 up to 2 kg
  • more than 2 kg ask/see confirmation

2. Vinyl records, Videos, T-Shirts etc.

  • CHF 20.00 up to 500 grams
  • CHF 33.00 up to 1 kg
  • CHF 45.00 up to 2 kg
  • more than 2 kg ask/see confirmation

 

Privacy policy

Well, we don't like these cookies policy around the globe, but when you are visiting our page, they "cook" your computer. It's an usual thing like breathing. We only keep your email address just for communication like sending our news or for saying hi.